Service

Range of services

measurable & targeted

GFU is a competent partner for professionals in many countries when it comes to solving complex technical problems with advanced and pioneering technologies. Our team develops and offers a complete solution concept in line with the customer’s specific requirements.

01

Consulting

Ask GFU when industrial production problems need to be solved. Get informed – talk to the engineers and experts at GFU. We will find the solution that will make your product better, more profitable and more competitive.

02

planning & conception

GFU offers you simulations for feasibility testing as early as the inquiry / quotation phase. Our team is ready to produce prototypes / sample parts for you in the shortest possible time. The knowledge gained flows online into the planning of your system, so that GFU offers its customers a maximum degree of security.

03

production

The individual components are manufactured in detail according to the specifications of GFU technicians and engineers. We rely on long-standing partnerships with highly qualified suppliers. The components of the key technologies are manufactured in-house at GFU.

The entire system is assembled and commissioned in the GFU production hall in Bitburg / Germany under the supervision of the technicians responsible for the project and undergoes preliminary acceptance by the customer.

04

transport & assembly

The individual components are manufactured in detail according to the specifications of GFU technicians and engineers. We rely on long-standing partnerships with highly qualified suppliers. The components of the key technologies are manufactured in-house at GFU.

The entire system is assembled and commissioned in the GFU production hall in Bitburg / Germany under the supervision of the technicians responsible for the project and undergoes preliminary acceptance by the customer.

05

Aftersale service

A system is only as good as the service….

With the new machine, you not only receive complete and comprehensible machine documentation. We are also there for you in the event of a fault. Our programmers can carry out an initial analysis of the fault online and our technician will be on site within 24 – 48 hours in the event of an emergency. That’s a promise!

06

Augmented reality

Live support in augmented reality. In addition to our telephone and remote support, GFU is now offering more effective live support in augmented reality. With the help of smart glasses, you will receive immediate support from a GFU support expert as if they were standing right next to you.

07

preventive maintenance

Our range of services includes preventive maintenance. Effective planning and implementation of maintenance measures to prevent system problems. Inspection and care play a key role in this.

08

Service contracts

We offer you 3 different levels in the area of service contracts. The levels differ in terms of the availability of the service department and the level of service convenience.
Level 1: Basic
Level 2: Smart
Level 3: Premium (incl. augmented reality service)

09

service hotline

Our comprehensive range of services also includes the service hotline. Our employees will be happy to help you with any questions and will always find a satisfactory solution. You can reach them both by telephone and by e-mail:

Phone: +49 6561 694 9449

E-mail: service@gfu-forming.de

Sie haben Fragen zu unserem Serviceangebot?

Wir freuen uns auf Ihre Kontaktaufnahme.

Do you have questions about our range of services?

We look forward to hearing from you.