Service

Service offer

Measurable & Targeted

professionals in many countries, GFU is a competent partner in solving complex, technical problems with advanced and trend-setting technologies. According to the special wishes of the customers, a complete solution concept is developed and offered by our team.   

01

Consultation

Ask GFU when industrial manufacturing problems need to be solved. Get informed - talk to the engineers and professionals at GFU. We'll find the solution that makes your product better, more profitable and more competitive.

02

Planning & conception

GFU offers you simulations for feasibility testing already in the inquiry / quotation phase. Our team is ready to produce prototypes / sample parts for you in the shortest possible time. The knowledge gained is incorporated online into the planning of your plant, so that GFU offers its customers a maximum degree of security.

03

Production

The individual components are manufactured in detail according to the specifications of the GFU technicians and engineers. In doing so, we rely on long-standing partnerships with highly qualified supplier companies. The components of the key technologies are manufactured in-house at GFU.

The entire plant is assembled and commissioned in the GFU production hall in Bitburg / Germany under the supervision of the respective technicians responsible for the project and undergoes a preliminary acceptance test by the customer.

04

Transport & assembly

The individual components are manufactured in detail according to the specifications of the GFU technicians and engineers. In doing so, we rely on long-standing partnerships with highly qualified supplier companies. The components of the key technologies are manufactured in-house at GFU.

The entire plant is assembled and commissioned in the GFU production hall in Bitburg / Germany under the supervision of the respective technicians responsible for the project and undergoes a preliminary acceptance test by the customer.

05

Aftersale service

A system is only as good as the service....

With the new machine, you not only receive complete and comprehensible machine documentation. We are also there for you in the event of a malfunction. Our programmers can make a first analysis of the malfunction online and within 24 - 48 hours our technician will be at your site in case of emergency. Promised!

06

Augmented Reality

Live-Support die Augmented Reality. In addition to our phone- and remote-support, GFU offers from now on a more effective Augmented Reality live-support. With the aid of smart glasses you get instant help by GFU support expert, as if he would stand right next to you.

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07

preventive maintenance

Our service offering includes preventive maintenance. Effective planning and implementation of maintenance measures to prevent equipment issues. Inspection and care play a key role in this process.

08

Service contracts

We offer you 3 different levels of service contracts. The levels differ in the availability of the service department as well as in the level of service comfort.
Level 1 : Basis
Level 2: Smart
Level 3: Premium (incl. Augmented Reality Service)

09

servicehotline

As part of our extensive range of services, we also offer a service hotline. Our staff are happy to assist you with any questions and always find a satisfactory solution. You can reach them both by phone and via email:

Phone +49 6561 694 9449

Email   service@gfu-forming.de

GET IN TOUCH.

+49 6561 694 94 69

Lilienthalstraße 14
54634 Bitburg

Monday - Thursday: 7.30 a.m. - 5.00 p.m.
Friday: 7.30 am - 2.00 pm

Service contact